What is needed to keep you a cut above
The right tools to run the business your customers love, and so much more. Tilo bundles every workflow your shop needs into one calm, fast interface.
Booking that keeps client traffic flowing
Turn every channel into a booking engine. Clients see live availability, pick their provider and get instant confirmation, while your calendar stays in sync.
- Customizable color-coding for appointments and packages
- Multiple calendar types for client-facing online booking on your website
- Required deposits with credit card or gift card payment options
- Day, week and month views with merchant-selected status colors
- Processing and interruption buffers for optimum time management
- Recurring appointment booking with internal team notes and client-facing notes
- Employee-specific pricing and duration per service on their profile
Know every client and personalize the experience
The more you know about a client, the better the experience. Tilo keeps everything in one profile your whole team can reference in seconds.
- Client information, past retail purchases and salon services in one profile
- Total visits and average spend per visit tracked on the client page
- Gift card tracking, consent forms and referral history
- Each client receives their own personalized referral link
- Add family members to profiles and link household accounts
- Waiver forms sent via SMS or email and stored under the client profile
Marketing tools that grow your book
Reach the right client at the right moment. Tilo's built-in marketing tools bring guests back and help you find new ones.
- Schedule SMS or email marketing campaigns in advance
- Create and save reusable marketing templates in the system
- Custom referral program: client and referral each get rewards you define
- Create your own fees and discounts for transactions
- Reward rules for every visit or a fixed amount of your choice
- 2,500 SMS and 10,000 emails included monthly with your Tilo subscription. Contact us for details
Connect with clients seamlessly
Send and receive SMS from the client profile, run one-way email marketing, and keep every message visible to administrators in one place.
- Two-way SMS messaging from the client profile
- One-way email for marketing: clients cannot email back
- 2,500 SMS and 10,000 emails included each month with your Tilo subscription. Contact us for details
- Automatic birthday notification and messaging to clients
- Quick SMS and email from the client profile view
- All messaging visible to administrators with new and checked status types
Checkout built for the service floor
POS Mode is the register view for the floor. Employees clock in and out from the dashboard, and managers decide what staff can reach during checkout.
- Clock in and out for all employees in dashboard view
- Restrict access to reporting and event logs in POS mode
- Access codes per employee to track checkout and appointment actions
- Easy product search, merge multiple tickets and adjustable pricing
- Add fees, tips and membership discounts on every ticket
- Tipping, service charges and happy hour pricing features
Everything else baked in
The fine print that adds up to a serious operating system for your shop.
- 01Online booking with color-coded appointments and deposits
- 02Client access portal and mobile-friendly dashboard
- 03Two-way SMS and email marketing with monthly credits included
- 04POS mode with merge tickets, tips and access codes
- 05Waiver and intake forms stored under client profiles
- 06Events with registration, waiting lists and capacity limits
- 07Gift cards sold online and tracked in client profiles
- 08Inventory with barcode scanning and low-stock alerts
- 09Reports: sales, payroll, retail, no-shows and end-of-day final report
- 10Employee swap requests and role-based administrator access
- 11Separate logins for staff, providers and owners
- 12Manage your business remotely with mobile access
I'm ready to grow my business
Let's get started. Book a 20-minute walkthrough with a Tilo rep.