Know every client and personalize the experience
Full profiles with history, preferences, notes and spend, so every visit feels personal.
Interactive walkthrough: Build client profiles with contact details, history, and notes.
Open full demoThe more you know about a client, the better the experience. Tilo keeps everything in one profile your whole team can reference in seconds.
- Client information, past retail purchases and salon services in one profile
- Total visits and average spend per visit tracked on the client page
- Gift card tracking, consent forms and referral history
- Each client receives their own personalized referral link
- Add family members to profiles and link household accounts
- Waiver forms sent via SMS or email and stored under the client profile
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The complete picture in one profile
Build profiles with contact details, history and notes. The same page shows past retail, services, total visits and average spend.
- Contact details, visit history and notes
- Past retail purchases and salon services
- Total visits and average spend per visit
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Households and referrals
Add family members and link household accounts. Each client gets a personalized referral link, and referral history stays on the profile.
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Forms that live with the client
Send waiver and consent forms by SMS or email. Completed forms are stored under the client profile, next to gift card balances.
Related features
Keep exploring, or share these links with your merchants.
See Tilo in action
Book a 20-minute walkthrough with a Tilo rep and get answers for your merchants on the spot.